Knowledge Management: Key Components and Critical Success Factors in Projects (Part 3 of 3)

Have you ever felt like Christopher Robin, continually doing the same thing but feeling there must be a better way?

After all, many have tread this path too - if only they had shared their knowledge or perhaps they had but no one ever captured it! Let’s explore the environs that surround Project Knowledge Management in our final article on this topic.

In Parts 1 and 2 of this series, we discussed the benefits and difficulties of employing knowledge management systems within projects. In this article, we will offer insights into key components of project knowledge management, and suggest critical success factors for project knowledge management.

The components of a Knowledge Management system will ultimately depend on the purpose of that system. In project Knowledge Management (PKM), the tangible objective is to leverage an organizations competencies and knowledge assets to affect project success. The barriers to PKM that we discussed in Part 2, including lack of trust between temporary project players, time and budget considerations, diverse and/or dispersed project team, and cultural differences, must be overcome for a knowledge management system to be successful... Read more

Authors: Sinead Walsh and Raymond Poole